Useful information on services offered through the e-banking platform
Term Deposit Drawdown Account
In the new data processing system of the Bank, Time Deposits are held as “contracts” numbered in the form of “LDXXXXXXXXXX”, and any transactions related to them are carried out through a corresponding Term Deposit Drawdown Account held in the same currency as the Deposit. Term Deposit Drawdown Accounts are deposit accounts through which cash withdrawals and fund transfers are permitted. At maturity, if the Term Deposit is not renewed, funds are automatically credited to the corresponding Term Deposit Drawdown Account and instantly available to the account holder.
Information on the Term Deposit Drawdown Account number is available under the “Account Details” menu.
Loan Drawdown Accounts
In the new data processing system of the Bank, Loans are held as “contracts” numbered in the form of “LDXXXXXXXXXX”, and any transactions related to them are carried out through a corresponding Loan Drawdown Account. Each loan corresponds to a unique Loan Drawdown Account held in the same currency as the loan. When the loan is fully repaid, the corresponding Loan Drawdown Account is also closed.
Funds transferred through Internet Banking to pay loan instalments or any overdue debt related to the loan can be credited only to the Loan Drawdown Account. The said funds shall be automatically transferred from the Loan Drawdown Account, immediately (within the same day) in the event of overdue debts or upon instalment payment date in the event of an upcoming instalment.
Information on the Loan Drawdown Account number is available under the “Account Details” menu.
SEPA Money Transfers
SEPA MTs are funds in euro, up to €50,000, transferred from payment accounts held in euro with banks in SEPA area countries, including local banks (*). To forward SEPA MTs, the principal (ordering customer) must know the IBAN of the account to be credited. The BIC of the beneficiary’s Bank is not required. Cut-off time is 13:30 (local time). SEPA MTs placed through Internet Banking after the cut-off time shall be carried out on the immediately following business date. All SEPA MTs, prior to their final execution, are routed to the Bank’s branch where the account debited is held, for control and completion of the transaction. The transaction shall remain “Pending for Execution” in Internet Banking until completion by the competent branch. No additional action is required on the part of the customer.
Money transfers between accounts held with the Bank
Funds transferred to accounts held with the Bank in the name of the principal (ordering customer) or another Such transfers may be carried out in both euro and foreign currency, irrespective of the currency of the debit or credit account (Multicurrency and Cross-Currency Transactions). For security reasons as well as for determining the final exchange rate (if applicable), amounts over the equivalent of €20,000 shall be routed to the Bank’s branch where the account debited is held, for control and completion of the transaction. The transaction shall remain “Pending for Execution” in Internet Banking until completion by the competent branch. No additional action is required on the part of the customer.
Cut-off times applicable to such transactions are quoted in a list posted under the specific transaction’s menu. Transactions placed through Internet Banking after the cut-off time shall be carried out on the immediately following business date.
SWIFT Money Transfers
Euro or FX fund transfers to local or overseas banks, carried out from accounts held in euro or foreign currency, irrespective of amount. The principal (ordering customer) has the right to determine the value date of the amount credited to the beneficiary account, selecting among “same day value”, “next day value” or “+2 days value”. If the IBAN of the account to be credited is entered, the BIC of the beneficiary’s Bank is not required. However, if only the beneficiary’s account number is entered, then the BIC of the beneficiary’s Bank is required.
All SWIFT MTs, prior to their final execution, are routed to the Bank’s branch where the account debited is held, for control and completion of the transaction. The final FX rate applied to SWIFT MTs in currencies other than that of the account debited (multicurrency SWIFT MTs) over the equivalent of €20,000 (on the basis of the Bank’s FX rates) is determined by the Bank’s Dealing Room. The transaction shall remain “Pending for Execution” in Internet Banking until completion by the competent branch. No additional action is required on the part of the customer.
Cut-off times applicable to SWIFT MTs are quoted in a list posted under the specific transaction’s menu. Transactions placed through Internet Banking after the cut-off time shall be carried out on the immediately following business date.
Money Transfers Information
SWIFT CODE/BIC: ETHNCY2N
Tax Payments
These are payments to the Tax Department of the Republic of Cyprus using the Bank’s Internet Banking Service to settle the following tax dues:
- Value Added Tax (VAT)
- Installments included in the Schedule for Settlement of Overdue Tax Liabilities (if the natural or legal person has registered with the Ariadne Gateway Portal)
Payments to the Tax Department are made from euro accounts and are offered free of charge by our Bank to users of our Internet Banking Service.
Transactions Status
- Pending for Execution: The transaction has been forwarded to the responsible Branch/Department of the Bank for approval / completion in the Banking system.
- Completed: The transaction has been completed successfully in the Bank’s Banking System.
- Rejected: The transaction has been rejected by the Bank’s Βanking system. More information on the rejection reason of the transaction can be found in the menu “Online Transaction Status”.
- Pending for Authorization: The transaction is created on the Bank’s electronic platform by a user with an input access level. The transaction requires approval by the upper level user(s) (full access/approval users).
- Declined: A transaction created by a user with an input access level has been rejected by a user with an approval access level in the Bank’s electronic platform.
- Created: The transaction has been received by the electronic platform and is expected to be forwarded to the Bank’s Banking System next business day or on the selected future execution date.
- Failed: The transaction has been rejected by the Bank’s Electronic platform due to an unexpected technical problem, or due to unavailability of account balance, or exceeding the maximum total daily transaction limit on the account.
- Submitted: The transaction has been received by the Bank’s Electronic Platform but it is considered pending. It would be beneficial to confirm the final status of the transaction through the menu “Online Transaction Status” at the end of the business day in which it has been created.
Applicable cut-off times of electronic transactions